November 2014 by Beverly Samuel
The Bond New York staff provided phenomenal service in helping my husband and me find an apartment for our daughter. First, Giovanni Santana demonstrated exemplary service in showing us at least 15 apartments in one day, due to our need to look for housing while visiting in New York for the weekend. He also very willingly continued to show several other units to our daughter as a follow-up, so she could find the “perfect” dwelling unit. He was very professional, courteous and knew the area very well. Second, we appreciated that Philip Hamilton stayed in the office late on a Saturday night to make certain our application was completed. He was also accessible by cell phone even on late evening calls for follow through with us. Third, Jennifer Rouse provided exceptional service and was constantly accessible through communications by phone, e-mail, and text messaging. We were very indecisive, yet the staff at Bond New York were very patient in helping us make certain we had the best dwelling unit that fit our daughter’s needs. We thank Bond New York for excellent customer service; we highly recommend them to others!
August 2014 by Jonathan Goldstein
We recently worked with Jennifer Kratish and Giovanni Santana to find my son an apartment. They both were very knowledgeable and most helpful and where both available any time we needed to speak with them. We were successful in a very short time and time was not on our side. They made sure we had all the right documents in advance and that was critical. I highly recommend them in NYC.
