Shania has over 15 years of experience in customer service and has made it her mission to ensure her customers feel genuinely acknowledged, understood, and appreciated. She goes above and beyond to not only meet her customers’ needs but anticipate them. As an expert problem solver, Shania is quick to accurately assess the complexity of a challenging situation and find the best possible solution in order for her clients to achieve their desired outcomes.
With each client, Shania demonstrates an unwavering commitment to seeing them through to the end of their real estate journey by equipping both her buyers and sellers with the essential resources required for them to make the most informed decisions. She is relentless in acquiring any necessary knowledge, leaving no stone unturned until she is well-informed. She meticulously handles all aspects of the process by clearly and effectively communicating with her clients, adeptly and promptly addressing any questions or concerns they may have, and ensuring timely deliveries--all aimed at streamlining procedures. Shania prioritizes client support by consistently reinforcing her commitment to their needs, assuring them of her readiness to step in as necessary upon request. Shania’s clients trust and depend on her to be their reliable partner to lean on throughout the journey.
Shania is also an excellent sounding board when it comes to navigating the city. As a recent transplant herself, she has quickly fallen in love with the city’s “everyone has somewhere to be and something to do” energy, the convenience of public transportation and the sense of community that thrives on every corner. When she’s not working, she cherishes spending time with her family.
