I was searching for a new NYC apartment for the first time in 18 years, and was so fortunate to have found Masa to assist me with my search. She quickly responded to my first message, and set up an appointment the very next day. She showed me the same apartment two times at my request, and answered all my questions thoroughly and honestly. When I had reservations about that unit, she was completely understanding and promised to try and find something that would be right for me. When I decided that I was ready to apply for an apartment, she did her best to get me the best deal possible. The application process was quick and painless, as was the lease signing. She met with me again right before I moved in, to make sure that everything was to my satisfaction. Weeks after I moved in, she checked in with me again and came by the apartment to see how it had turned out. She''s professional, knowledgeable and extremely personable. I would recommend her to anyone looking to rent an apartment in New York City.

Exceptional care trying to find something we were looking for and helping us within our constraints, even setting up a video for us to view the apartment remotely. Awesome feedback on our documentation to help us get ourselves in order. Thank you!

Masa was very quick to respond to our initial message about finding an apartment. She rapidly responded to any texts, emails or phone calls that we sent her. Masa was prompt with our meeting that was arranged with Meni. Her and Meni were very understanding and extremely helpful with accommodating for our needs. They were able to set up a handful of viewings for that very day. I felt very comfortable viewing apartments with Masa and did not feel any pressure about choosing any particular place. She gave great insight about each apartment and was very knowledgeable. Masa was very friendly - I would recommend help to anyone!