Crystal Hayes

Crystal Hayes

Licensed Real Estate Salesperson

Knowledge...that is how Crystal Hayes continues to successfully help her clients find homes in a virtually painless manner during her 10+ year tenure as a New York Real Estate Agent. Originally from Pennsylvania, Crystal has always understood the need for strong bonds in business relationships and offers an in-depth understanding of both landlord/seller and renter/buyer needs. An Ivy League graduate & Top Producer, she took the real estate world by storm with her friendly demeanor and incredible fortitude for serving her clients; whether they are relocating to New York City for the first time ... or are native New Yorkers looking for a different experience. Crystal excels at assisting her customers in renting and buying only the best apartments, whether one is looking for a quiet studio, or a sprawling penthouse, the first step is simple.

“…the first place that (Crystal) showed me was THE ONE! Even though there was a small time table to say whether I wanted the apartment or not, I never felt like she was pushy or trying to just make the sale…” - Caroline G.

“…(Crystal) very quickly understood what I wanted and didn’t try to convince me to see places she knew I wasn’t interested in. It’s a very tough market and … she helped me find the exact apartment I was looking for....” - Vinicius V.
"Crystal was excellent from start to finish, personable and professional… It was obvious that Crystal had a keen knowledge of the market ... When we had found the right place for us Crystal walked us through the application process and was able to answer all our questions and concerns. We couldn’t be happier ..." – Ana P. and Paul D.

“Crystal is not only knowledgeable … she’s energetic, helpful, prompt, professional … We found our apartments twice through Crystal , and twice found a renter to sublease our apartment…” – Pascal C.

“Crystal is extremely … knowledgeable … displays high energy, patience … She definitely came through (with) flying colors when she won my apartment for me before it became available!” – Christina Y.

July 2013 by Julia D. , YELP - 7/13/2013
I''m writing this review for Crystal Hayes because she is seriously a godsend.

After scouring Craigslist and other apartment rental search engines for a studio within walking distance to NYU, I realized i was in over my head trying to hunt for an apartment without a broker. I decided to contact Crystal after reading Louisa Z''s review.

Crystal has one of the best work ethics I''ve ever encountered. She''s unbelievably experienced and thorough, and overall really enjoyable to work with. During our initial phone consultation, she asked me many questions to understand exactly what I was looking for with regards to rent, commute, apartment amenities, etc. She then emailed me listings to give me a better understanding of what to expect during our meeting. Since I was coming from out of state and had a tight schedule to find the perfect place, Crystal also made sure I compiled all of the appropriate documentation before heading to NY.

I''ve been told that looking for an apartment in the city is worse than getting a root canal without novocaine. Luckily, I had Crystal''s expertise to help me find the perfect place. During our meeting, we viewed around 10 apartments. I never felt like Crystal was trying to push me beyond my means. She seriously had my best interests at heart. It was an added bonus that she''s also one of the friendliest and happiest people I''ve ever met.

I fell in love with a studio blocks away from campus and knew it would be my future home. I got nervous when I noticed another girl felt the same way. Faced with fierce competition, I began to get nervous that the perfect apartment would be snatched from under me. This is where Crystal''s years of experience were worth her broker''s commission. Because Crystal had a strong working relationship with the management company and experience, she knew certain things that the other girl didn''t. I was able to sign the lease for my village gem at the end of our appointment. I heard the other girl was devastated. I''m sure she spent the next few days searching for another place in the crazy summer heat while I enjoyed my free time exploring the city. Maybe she''ll learn from her mistake and hire Crystal.

Overall, I really enjoyed my experience working with Crystal. I would recommend her to anyone relocating to attend NYU. Actually, I would recommend her to anyone looking for a great broker. She''s seriously the best.

July 2013 by Erin S. , YELP - 7/7/13 - 5 Stars!
I had a positive experience with Bond mainly due to our broker, Crystal Hayes. Crystal is both professional and friendly at the same time. She is down to earth and realistic and she really makes an effort to cater to her clients'' needs. She is very hardworking and she certainly did her job because I found my dream apartment on only the 3rd day of working with her! I could not be happier with Crystal''s work and would highly recommend her.

July 2013 by Max G. , YELP - 6/29/13 - 5 Stars!
My experience has only been with one agent at Bond, Crystal Hayes, so I cannot comment much on the firm as a whole. But I would highly recommend Crystal for anyone looking to find an apartment in NY. I have now worked with her twice, once in 2007 (she found me a great apartment), and once recently.

She is highly professional in all aspects of the service: her apartments are all well displayed online, she takes great care in researching and finding the right places to show, and she is very knowledgeable and helpful in negotiating and closing the final terms. My wife and I were impressed by single apartment she showed us.

I have lived on and off in NY for many years, and I have worked with a number of agents, and have had some shockingly bad experiences. But I can attest that Crystal is trustworthy, highly competent, and a pleasure to work with.

July 2013 by Lukas W. , YELP - 6/26/13 - 5 Stars!
I worked with Crystal. She was extremly helpful and found me exactly the apartment I was looking for. She was very responsive and showed me places which were worth looking at. At the end, I had more than 3 apartments I was considering which was more than I expected. I can recommend everyone to work with Crystal.

December 2012 by Louisa Z.
I recently relocated from Chicago and was looking to move into a nice studio in NY as soon as possible. After our initial consultation, Crystal showed me a range of apartments all within my budget, in a variety of locations downtown, and was able to accommodate my busy working schedule. I never felt rushed to make up my mind.

Crystal’s approach was great because 1) she set up a ton of appointments for apartments that fit my wish list based on our initial consultation, 2) she always asked for my feedback on what I liked and didn’t like from each of the apartments we saw, and kept that in mind when deciding what apartments to show me next, and 3) answered any and all questions I had about the different NYC neighborhoods, what my commute would be like to work from a particular apartment, etc. All in all, as a first-timer to NY, I felt much more educated about the NY real estate market after looking at apartments with Crystal.

Luckily I was able to find my perfect apartment (a spacious studio in Greenwich Village with a doorman, high ceilings, a terrace with a view, and a short commute to work) within a week of my initial phone consultation. Crystal was extremely accommodating, super nice and friendly to work with, and I always felt like she had my best interest in mind.

All in all, I’m very happy with my experience with Crystal and I would recommend anyone frustrated with their apartment hunt to give her a call!

September 2012 by Diego G.
My girlfriend and I were looking for our first apartment together, kind of a big deal! I must say, we were fortunate enough to have Crystal Hayes from Bond NY be our broker. We started our search working with several brokers from listings on websites ranging from Craigslist to NakedApartments. Our experiences with other brokers weren''t horrible but with Crystal it was fantastic. Once we met Crystal we worked exclusively with her. We provided a range we are willing to spend and the neighborhood we wanted to be in (SOHO). Crystal found multiple places around the area we wanted and was very flexible to show us the apts when we had time, often late afternoon, weekends, and through 4th of July. Once we found our perfect place in the heart of SOHO, Crystal was very diligent on sending the application and following up with us and the landlord through the lease signing. We found a terrific apt and were very lucky to work with Crystal during the process. Douglas Wagner, her manager was also very flexible and great to work with. Thanks Crystal and Bond NY.

September 2012 by Louanne F.
Crystal Hayes is a full service agent! I was completely satisfied. From the first contact with her to the signing of the lease she was with us every step of the way (even a follow-up call to make sure the move went well). Always prompt, always courteous, always helping. We were moving from out of state and hit a few bumps along the way and Crystal handled them all with complete professionalism. We were very lucky to have met her and we could not have been in more competent hands. God speed Crystal and Thank You from the bottom of my heart!!!!!!!!!

September 2012 by Ashley H.
I contacted Crystal Hayes from Bond after seeing an apartment she posted on http://nakedapartments.c…

Crystal responded within a half an hour of my first inquiry regarding the apartment. She was very efficient in contacting the landlord of the building to make sure my roommate and I could rent the apartment - as we are both students and first-time renters. We were able to visit the apartment that day, and Crystal helped to get things turned over very quickly for our approval. Any question or concern we had was immediately addressed and answered. The pictures she posted of the apartment and the price were both completely accurate...which is not always the case with some brokers. I highly recommend working with her!

September 2012 by Michaela W.
Me and my roommate Alicia were fortunate enough to get places in the hands of Crystal Hayes. We just moved from Sweden to Study at Newschool in New York and thought that it would be a nightmare to find an apartment especially us being international and students and having a fairly low budget.

When we first met Crystal we described our dream apartment and location etc. She immediately responded " I promise to find you your perfect apartment", and she sure did! After looking at about 4 apartments the last one was the perfect one for us and we immediately decided on it!

Crystal was amazing to work with! So helpful and funny and she really picked up on our taste and what we were looking for! I can really recommend her! She fought for our apartment and was so determined to find us the perfect one!

We will for sure use Crystal again and we recommend anyone who is looking to work with someone professional to do the same!!

January 2012 by Katya G.
Just wanted to share my thoughts on working with Crystal Hayes. She made finding an apartment, in a short period of time, seem like a cake walk. She listened to exactly what I wanted, made sure I came prepared with all of my paperwork, and showed me nothing but the best apts for my budget. She was a pleasure to work with and I would definitely recommend her to anyone that is looking for a new place.

January 2012 by Alexis Spiegel
I want to share here my experience working with the incomparable Crystal Hayes to find and be approved to rent my current apartment. Crystal listened to what I wanted and worked from there, instantly, which really wowed me. As soon as I told her what I was looking for, I knew she heard me and that we were on the same page - she delivered, and when she showed me a place that I loved at a price that fit the bill, it was in hot demand, and she went straight to work preparing the strongest possible application for me, without which I never would have been able to get the apartment. Most impressive, Crystal was in touch every day, and I know that her commitment was for the reason that she takes pride in delivering great results to her clients. I can''t recommend her as a renter''s agent enough. She is absolutely excellent. I love where I am living and I wouldn''t be here without her!

October 2011 by Jessica R.
" … after going through many sketchy brokers, various misleading craigslist ads and viewing numerous mediocre apartments.. I wanted to give up and felt like I would never find a great apt in my price range in the area I wanted.. until I … met with Crystal Hayes who was very down-to-earth, honest and understood what I was looking for.. and I finally found it! I couldn''t be happier!"

More of Crystal's Testimonials
The New York Times (01/12/2012) - On the Market in New York City

On the Market in New York - 1/12/2012

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